While I loved the original reservoir, the new reservoir has been a disaster.
Shortly after purchase, the bite valve developed a crack, causing it to leak constantly. I replaced this with an old style bite valve that I managed to source from my local outdoor store, which is far superior in design and quality.
Subsequently, the pack was rendered completely useless after developing a heavy leak in the corner of the Slide-seal top opening, causing it to drench my bag and my back on a recent bike ride.
What's more, the QuickConnect hose has been nothing but trouble, disconnecting spontaneously whist in the bag, causing me to almost lose the top end of the hose on several occasions.
The whole construction of the reservoir also feels very unsturdy compared to the original due to a lack of a spine.
Whilst I've been a fan of Osprey for a long time, I've been left throughly disappointed by the redesign of the Osprey hydration reservoir range and it seems to me that the main objective of the redesign was cost-saving, not improvement. I hope that the issues gets addressed promptly.
Osprey Customer Service,
Sorry that you have had these issues with your hydraulics reservoir, we do have our no leak hydraulics guarantee which covers all manufacturing defects in materials and workmanship for the lifetime of the product.
As for your design feedback we do have 2 different hydraulics reservoirs, the hydraulics LT which doesn't have a hard plastic spine to keep the weight down but does have welded chevrons to provide support and prevent sloshing and the hydraulics reservoir which has the hard spine to support the reservoir in the pack, similar to the original one that would have come with your pack.
I would suggest that you get in touch with our guarentee team to see what we are able to do for you, you can do this by filling out this Form
I hope that your issue get resolved.