Terms & Conditions

For SecondLife Terms & Conditions, please click here.

Introduction

General provisions

1. Changes
2. Using our site
3. Registration
4. Privacy and cookies
5. Website and social media content including user-generated content
6. Tell a friend
7. Intellectual property rights
8. Unsolicited ideas
9. Disclaimers
10. Liability
11. Links
12. Events beyond our control
13. Law, courts and translations

Provisions which apply when you order products from our website

14. Orders
15. Price
16. Product details
17. Payment
18. Deliveries
19. Returns and cancellations
20. Refunds

Osprey Gift Cards

Osprey Promotions
Newsletter Signup Competition
Website Review Competition
Osprey Competitions and Prize Draws
Competition Entry Terms and Conditions

Introduction

Thanks for visiting our website. We are Osprey Europe Ltd, the European distributor of Osprey and a company registered in England and Wales no. 4881712 with registered address Talon House, Aston Way, Poole, Dorset BH12 4FE. VAT number GB835 1864 16. For information on how to contact us click here.

Osprey products are produced by Osprey Packs, Inc. a US corporation incorporated in the state of Colorado, of 115 W. Progress Circle Cortez, Colorado 81321 USA.

References in these terms and conditions (“Terms”) to “us” or “we” are to Osprey Europe Limited. References to “Osprey” are to Osprey Europe Limited and Osprey Packs, Inc.

Please read these Terms carefully before using our website or placing an order with us. If you’re under 18, please get a parent or guardian to read through these Terms and discuss them with you. If there are any of the provisions of these Terms that you don’t understand, please contact us to discuss.

If you don’t accept these Terms (note in particular terms 8 and 9) please don’t use or order from our website. If you visit or use our website and/or place any orders with us you’ll be bound by these Terms, and they will form a contract between you and us.

These Terms apply to the entire contents of our website and to any correspondence by email between us and you. Our Privacy and cookie statement doesn’t form part of these Terms but should be read also. Some parts of our website may also contain additional provisions which apply in addition to these terms.

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General provisions

These apply when you visit or use our website including when you purchase products from our website and when you enter an Osprey competition or prize draw or send or post content to our website

1. Changes

We may change these Terms at any time, in which case the amended Terms will be posted on our website and will apply from the date we post them (including to all entries to any competition or prize draw received after the date the changes were posted), with the exception that any orders that we have already accepted from you before the new Terms are posted will continue to be subject to the Terms in force when your order was made. Please check these Terms on each occasion you use our website. If you continue to use our site you will be bound by the latest Terms.

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2. Using our site

You agree to only use our site in a manner that complies with all applicable laws and regulations and is consistent with these Terms and doesn’t infringe the rights of anyone else, nor restrict or inhibit their use and enjoyment of our site (including, amongst other things, hacking). We reserve the right in our sole discretion to deny any user access to our website without prior notice.

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3. Registration

You may access and use most parts of our website, and purchase goods, without registering your details with us. To track order statuses, create and store shipping addresses, manage newsletter preferences and account details, enter a competition or prize draw, post comments or other content to our website, you need to register with us. Please ensure that the details you provide us with are correct and complete and inform us of any changes to the information that you provided when registering. You must make sure that you keep your password confidential. This means that you must not share your password or let anyone else access your account. Always ensure you log out of your account at the end of your session to avoid anyone else using it. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner. We may disable any username or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.

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4. Privacy and cookies

We use, store and process information about you in accordance with our Privacy and cookie statement. By using our website, you consent to our use, storage and processing of your information in accordance with that statement.

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5. Website and social media content including user-generated content

5.1. If you have a complaint about any content on (or sent via) our website or social media pages please notify us immediately by emailing us at care@ospreyeurope.com with “Complaint about content” in the subject line setting out:-

5.1.1. Your name, company or organisation name if relevant, contact details (both a land address, telephone number and email);

5.1.2. Details of the exact content complained of and details of why you are complaining about that content; and

5.1.3. Confirmation from you that the information you have provided is accurate, complete and not misleading.

Please note that no action can be taken without this information.

5.2. In these Terms references to ‘material’ include amongst other things text, photos and videos. You must not post or transmit to our website or social media pages any material:-

5.2.1. That is knowingly false or misleading, defamatory, illegal, abusive, vulgar, hateful, harassing, liable to incite racial hatred, blasphemous, discriminatory, pornographic, sexually oriented, threatening or invasive of a person’s privacy;

5.2.2. Which you don’t own or for which you have not obtained all necessary licences and/or approvals;

5.2.3. Which is technically harmful (including, amongst other things, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); or

5.2.4. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with anyone or any entity.

5.3. If you post or transmit to our website or social media pages any material of the type prohibited under term 5.2 above (or which otherwise results in a claim or action against us) and we incur any costs, expenses, liability or losses as a result, then you agree to indemnify us for all such costs, expenses, liability and losses.

5.4. If you post or transmit any material to our website or social media pages (“contribution”):-

5.4.1. You grant Osprey a non-exclusive, perpetual, royalty free, worldwide licence to use, highlight, comment, modify or reproduce your contributions in whole or part, in whatever form, on Osprey’s and its licensees’ websites, social media pages and other communications and publications promoting Osprey products;

5.4.2. By submitting a contribution you waive your moral rights including the right to be identified as the author of the content;

5.4.3. You grant us the right to use the name that you submit in connection with that material; and

5.4.4. We shall be entitled to reveal your identity (or any information which we have about you) to any third party who claims that any of that material violates any of their rights or to any government or regulatory authority that is entitled or requires us to do so.

5.5 Before sending us any materials containing information relating to, or images of, other people, please make sure that those people have agreed to their information/names/images being used in this way to the extent that this is necessary. Use of images is a complicated issue but as a general guide, if your photo/video features a crowd of people, you are less likely to need to obtain the consent of each person in the picture/video than if your photo/video is of a small group of people or a single person. The easier it is to identify a person from your photo/video, the more likely it is that you will need to obtain their consent. Special care should be taken when providing information or taking photographs/videos of children.

5.5. We may remove or edit any material or posting you make on our website or social media pages at any time.

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6. Tell a friend

6.1. If you use our “Tell a friend” service we will:-

6.1.1. Let the individual recipient know how we got their details;

6.1.2. Make your identity clear in the email that we send; and

6.1.3. Keep a record of the number of “Tell a friend” emails that you attempt to send.

6.2. We may block your use of this service if you:-

6.2.1. Knowingly suggest a friend whose consent you don’t have;

6.2.2. Use a fictitious name or email address;

6.2.3. Use the service with the intention to harass or cause a nuisance to a recipient; or

6.2.4. Send a personalised message within the email that contains inappropriate content or that is otherwise in breach of these Terms.

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7. Intellectual property rights

7.1. You acknowledge that all copyright, trade marks and other intellectual property rights in our website and all photographs, footage, designs, images, text, software, data and other material in our site or generated by our site are owned by Osprey or our licensors. You are permitted to use the site and this material only as expressly authorised by us.

7.2. You are permitted to print and download extracts from our website for your personal non-commercial use, provided in each case that:-

7.2.1. Copyright and source indications are also printed and copied;

7.2.2. No modifications are made to the materials and they are not used as part of any other publication;

7.2.3. Any document is printed and copied entirely and is not used in a derogatory or misleading context; and

7.2.4. The material is not used in a manner which may damage our reputation or otherwise be harmful to us.

7.3. No other use of material on our website may be made without first obtaining our written permission. In particular, you must not do the following unless you have first obtained our written permission:-

7.3.1. Incorporate any material from our site in any other work or publication, whether in hard copy or electronic form; nor

7.3.2. Make any commercial use or publication of any material on our site (other than as necessary for the purpose of viewing the site in the course of business).

7.4. If you wish to use any material from our site other than in accordance with term 7.2 above please email your request to care@ospreyeurope.com with the subject line “Permissions request”.

7.5. The Osprey name and logo, plus our products names and feature names, such as Viper and Stow-on-the-Go, are trade marks of Osprey. Other logos and names used on our site may also be the trade marks of Osprey or their respective owners. No permission is given by us in respect of the use of any such trade marks, names or logos and such use may constitute an infringement of the holder’s rights.

7.6. Any rights not expressly granted in these terms are reserved.

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8. Unsolicited ideas

8.1. Whilst Osprey welcomes any feedback you have on any of our existing packs or pack features, Osprey does not accept or consider unsolicited ideas, including ideas for new products or features, product or feature improvements, new technologies, processes, materials, services, advertising or promotion campaigns, marketing, or new product/feature names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“submissions”) in any form to Osprey or any of its employees. The purpose of this policy is to avoid potential misunderstandings or disputes when Osprey’s products, features, services or marketing strategies might seem similar to ideas submitted to Osprey. If, despite our request for you not send us your ideas, you still submit them, then regardless of the content of any letter, email, cover, or other transmission sent with the submission, the following terms shall apply to your submissions.

8.2. You agree that:-

8.2.1 Your submissions, their contents and any related materials will automatically become the property of Osprey, without any compensation to you or any third party;

8.2.2 Osprey may use or redistribute the submissions and their contents for any purpose and in any way;

8.2.3 There is no obligation for Osprey to review, keep, acknowledge, or return the submission or any related materials; and

8.2.4 There is no obligation on Osprey to keep any submissions confidential.

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9. Disclaimers

8.1. The information provided in our website is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. Whilst we endeavour to ensure that the information on our website is correct, we don’t warrant the accuracy and completeness of that information. The material on our website may be out of date, and we make no commitment to update such material.

8.2. We take every reasonable care to ensure that all orders and subsequent transactions are conducted via a secure link. However, the security of information and payments transmitted via the internet can’t be guaranteed and as we aren’t responsible for the operation of the secure link we won’t, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide.

8.3. We don’t warrant that the functions contained in our site will be uninterrupted or error free, that defects will be corrected, or that our site or the servers that make it available are free of viruses or bugs or represent full functionality, accuracy or reliability of the materials. We won’t be liable for any loss, disruption or damage to your data or your computer system or any other damages (including amongst other losses, loss of profit or loss of use) arising out of your use or delay or inability to use our site, its content or any link to another website arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by our negligence.

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10. Liability

10.1. We don’t limit in any way our liability by law for fraud or death or personal injury caused by our negligence or breach of statutory duty or any other liability which can’t be excluded or limited under applicable law.

10.2. We won’t be liable for any loss or damage caused by us or our employees or agents in circumstances where:-

10.2.1. Loss or damage wasn’t reasonably foreseeable to both you and us when you commenced using our site or when a contract for the supply of products by us to you was formed;

10.2.2. Loss or damage wasn’t caused by any breach by us, our employees or agents; nor

10.2.3. Loss or damage relates to a business (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure).

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11. Links

11.1. Our site may contain links to third party websites. Such links are provided for your convenience only. We don’t control those websites and aren’t responsible for their contents. The mere inclusion of such links doesn’t imply any endorsement of the material on those websites nor any association with their operators. If you decide to access any of the third party websites linked to or from our website, you do so entirely at your own risk. We can’t guarantee that these links will work all the time and we have no control over the availability of the linked pages.

11.2. If you wish to link from your website to any pages of our site you may do so only on the basis that you link to, but don’t replicate, the website page, and subject to the following conditions:-

11.2.1. The linking text must simply consist of http://www.ospreyeurope.com. You may only use the Osprey logo if we have licensed you to do so;

11.2.2. You don’t remove, distort or otherwise alter the size or appearance of any logos on our site;

11.2.3. You don’t misrepresent your relationship with us nor present any other false information about us;

11.2.4. You don’t otherwise use any Osprey trade marks displayed on our site without our express written permission;

11.2.5. You don’t link from a website that is not owned by you; and

11.2.6. Your website doesn’t contain content that is distasteful, pornographic, infringes any intellectual property rights or other rights of any other person or any other content of the type referred to in term 5.2 or otherwise does not comply with all applicable laws and regulations.

11.3. At any time and at our complete discretion we reserve the right to withdraw the permission to make website links to our site.

12. If any provisions of these Terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any country in which these Terms apply, then so far as these Terms apply within that country in which those provisions are illegal, invalid or unenforceable those provisions shall be severed and deleted from these Terms and the remaining provisions of these Terms shall survive, remain in full force and effect and continue to be binding and enforceable.

13. If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms.

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14. Events beyond our control

We won’t be liable to you for any delay in delivering any products or for breach of our obligations, if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, adverse weather conditions, floods, drought, fire, epidemic, legislation, failure of ISP or telecommunications provider or any other cause beyond our reasonable control. This does not affect your statutory rights.

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15. Law, courts and translations

These Terms, use of our site, the supply of products and services by us and all Osprey competitions and prize draws are governed by and to be interpreted in accordance with English law.

For your convenience we may from time to time display a translated version of these Terms on our website in languages other than English, and if so the translated versions are intended to be (so far as possible) an exact translation of the English version. In the event of any difference in meaning between the English version and a translated version, the English version will take precedence and apply.

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Provisions which apply when you order products from our website

16. Orders

16.1. All orders for products are subject to availability and we reserve the right to refuse to supply to any individual or company.

16.2. Your submission of an order represents an offer to purchase the products indicated by you and is not binding on us until we have accepted your order. This means that if a product is shown on our site but is not available or is incorrectly priced or otherwise incorrectly described or if we are unable to arrange delivery to your address or wish to decline your order for any reason, we won’t be obliged to sell you that product in which case we will let you know and will not charge you for the product.

16.3. Shortly after we receive your order, we will acknowledge it by email, detailing the products you have ordered. This email is issued automatically and doesn’t mean that your order is accepted.

16.4. Acceptance of your order for a product and completion of the contract between you and us will take place when we dispatch the product to you. Any products on the same order which we have not dispatched to you don’t form part of that contract.

16.5. You are responsible for ensuring the accuracy of the details provided on the order form.

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17. Price

The price you pay is the price displayed on our site at the time we receive your order apart from where an error has occurred in displaying the price. Whilst we do our best to ensure that all prices on our site are accurate, errors may occur. If we discover an error in the price of products you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we‘re unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the products, you will receive a full refund. Prices displayed include VAT where applicable.

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18. Product details

All sizes and dimensions of products as indicated on our site are approximate but we make every effort to make sure they are as accurate as possible. We have made every effort to display as accurately as possible the colours of the images that appear on our site. However, as the actual colours you see will depend on your device, we can’t guarantee that the display on your device of any colour will accurately reflect the colour of the product on delivery.

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19. Payment

How can I pay for my order?

We accept Visa, Mastercard, Visa Debit, Solo, and Visa Electron cards. You can also choose to pay via PayPal. We can’t accept payment by cheque.

Who is responsible for the transaction through the website?

We, Osprey Europe are responsible for the website transaction. When processing a transaction you’ll be referred to Sage Pay’s (our payment service provider) secure payment page, which is indicated by the https at the beginning of the URL (SSL).

When will I be charged for my order?

You will be charged as soon as your card or PayPal transaction is authorised and completes.

By placing an order you consent to payment being charged to your debit or credit card or PayPal account as provided on the order form.

If we can’t complete your order, we’ll refund all sums you have paid.

In case of query, please call +44 (0)1202 946444 (Monday to Friday, 8.30am to 5.00pm UK time, excluding bank holidays in England), quoting your order reference number.

I’m having problems with making a payment. What should I do?

If you are having problems making a payment using the site, please call +44 (0)1202 946444 (Monday to Friday, 8.30am to 5.00pm UK time, excluding bank holidays in England). Please note, whilst we are responsible for the transaction, this is an area over which we have very little control.

My payment has been declined. What do I do?

The first thing to check is that you entered all of your card details correctly, and that the billing address you entered matches the address that your card issuer/PayPal holds for your account. If the problem still persists, then we recommend that you contact your card issuer/PayPal. Please note, this is an area over which we have very little control.

What are ‘Verified by Visa’ and MasterCard SecureCode?

These are both schemes deployed by card issuers to combat online fraud. If you’ve signed up to either Verified by Visa or MasterCard SecureCode then a form will appear after you’ve entered your card details asking you to enter the password that you have registered.

If you haven’t signed up to either scheme, but your card is eligible, then your card issuer may show you a form suggesting that you sign up. You are able to register immediately or indicate that you wish to do so at a later date. To find out more about these schemes, please visit Verified by Visa or MasterCard SecureCode.

The payment screen has frozen. What’s happened?

In a small number of instances the payment screen may freeze due to an issue in connecting to your card issuer’s page to complete the additional ‘Verified by Visa’ or ‘MasterCard SecureCode’ security checks. This is almost certainly due to the preferences set within your browser. We suggest you try to process the transaction using another browser (for example use Firefox instead of Internet Explorer). If the problem still persists, please email technical@ospreyeurope.com with your contact details and as much of the following as possible:

  • Your operating system (e.g. Windows 8, Mac OS X)
  • The browser you’re using (e.g. Internet Explorer 11, Firefox, Safari etc.)
  • The page URL you were trying to access (e.g. https://www.ospreyeurope.com)
  • The date and time that you experienced the problem
  • If an error message appeared on the screen, it would really help if you take a screen shot (press the ‘Print Screen’ button (to the right of your ‘F’ keys, top right of your keyboard) then paste into the email you send us)

I’ve tried to place an order but haven’t had an order confirmation email, although money has left my account. What has happened?

First check your email spam folder. The confirmation email will have been sent from care@ospreyeurope.com. If you still can’t see your order confirmation email, please contact our Customer Services Team who will check to see if your order has been placed on our system. If you failed to reach the order confirmation screen it’s unlikely that your order was successful. However, if money has left your account, please be assured that it will be returned by your card issuer or PayPal. Osprey Europe will only keep a payment once an Order Number has been issued, and the items purchased have been dispatched.

I suspect that someone has fraudulently used my card to order from your site.

Please advise both us and your credit card company at the earliest opportunity.

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20. Deliveries

What are your delivery charges?

DESTINATION DELIVERY CHARGE

(1-6 Business Days)

UK & Channel Islands FREE
Austria FREE
Belgium FREE
Denmark FREE
Finland FREE
France FREE
Germany FREE
Ireland FREE
Italy FREE
Luxembourg FREE
Netherlands FREE
Norway NOK 250
Spain FREE
Sweden FREE
Switzerland CHF 25

Unfortunately, we don’t currently deliver to any countries other than the above.

Will you inform me when my order has been shipped?

Yes. When your order is processed and dispatched from our warehouse, you will receive an email informing you that your parcel has been shipped. You may also be able to track the delivery of your order via our carrier’s website (dependent upon the country we’re shipping to). You can also log in to ‘My Account’ to retrieve this information.

How long should I allow for my parcel to reach me?

Our standard delivery is between 1 and 6 days, depending on the country to which the parcel is sent. Please note that adverse weather conditions and other circumstances beyond our control can seriously impact these delivery times.

We make every effort to deliver products within the above timescales, however delays are occasionally inevitable. If you don’t receive your goods within the time quoted above, please contact customer services on +44 (0)1202 946444. If we fail to deliver your order within 30 days we’ll notify you of the reason for the delay and you may cancel your order and we will provide you with a refund for the products not delivered. We will have no other liability to you in the event of delay in delivery.

I don’t live in the UK, can I still order from your website?

We ship to Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland and the UK.

Can you ship more than one order at the same time?

Unfortunately, we don’t have the facilities for this. All orders placed on this website will be delivered to your chosen delivery address.

Can you ship different items from the same order to different addresses?

Unfortunately not. If you wish to send items to different addresses please place a separate order for each item.

Do I have to sign for my parcel?

Yes, a signature is required for all parcel deliveries from Osprey Europe. If it’s convenient for you, consider having your parcel sent to your work address.

What happens if I am out when the carrier tries to deliver my parcel?

The carrier will try one further delivery to the address specified. If there is no-one available to sign for the parcel on the second occasion, the parcel will be taken to your local Post Office for collection. For customers outside of the UK, if there is no one available to sign the carrier will take the parcel to your local Post Office or depot. You will be left a card to inform you where to collect your parcel.

Do you deliver to BFPO addresses?

At this time, we don’t offer deliveries to BFPO addresses.

My order is being delivered to an address outside of the UK. Will I be charged import duty?

If you live in a country that is a member of the EU, then no import duty will need to be paid. If you live outside of the EU, then you will be liable for any local sales tax or import duty as we ship these countries on a DDU basis (Delivery Duty Unpaid).

Policies on customs do vary from country to country, so we recommend that you speak with your local customs office for specific information.

Osprey Europe can’t be held responsible for confiscation of any items by local customs authorities, and have no control over import charges and can’t confirm their costs. You’ll need to provide any required information to local authorities to ensure your parcel(s) are cleared.

My order has been delivered, but there are items missing.

We’re sorry that you have item(s) missing from your order, but please note that due to the size of our packs, purchases may be dispatched as two separate deliveries. We recommend reviewing your Order Confirmation email first as this will indicate the expected delivery date for each item. The next step would be to track your order online via the carrier’s website, where applicable. If you have checked both of these and you still believe that there are item(s) missing, please call our Customer Services team on +44 (0) 1202 946444. Our opening hours are 8.30am to 5pm (UK time) Monday to Friday (excluding Bank Holidays in England).

Once I’ve placed my order, can I change the delivery address?

Unfortunately, we can’t change the delivery address once your order has been processed.

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21. Returns and cancellations

Can I cancel or amend my order?

If you wish to cancel your order, please inform us in writing by emailing care@ospreyeurope.com, ensuring you quote your Order Number in all correspondence. Providing your order hasn’t yet been dispatched from our warehouse we’ll happily cancel it for you and process your refund. Once your order has been dispatched you’ll need to wait for it to arrive and then you can return for a refund – see below.

Unfortunately, we can’t amend your order once it’s been placed (e.g. change the colour or add another pack). If you change your mind, you’ll need to cancel your order and place another one.

What are my rights under the Consumer Protection Regulations?

Under the UK’s Consumer Protection Regulations, you have a number of ‘statutory’ or legal rights. One of these is the right to cancel your transaction and receive a full refund.

Your statutory cancellation right, otherwise known as a ‘cooling-off’ period, lasts for 14 working days starting the day after you receive your order. Note – we give you 30 days to return your order (or this may be longer during the Christmas period) – see below. You’re required to take reasonable care of the product and not use it whilst it’s in your possession. Until you are sure that you want to keep the products you have ordered, you must carefully handle the products only to the extent that you would handle them if you were looking at the products or carefully trying them on, in a shop in order to establish the nature, characteristics and functioning of the products, and you must not otherwise use them. Products must be returned to us in their original packaging, with all tags intact and in good, re-saleable condition and unused. This right to cancel does not apply to products which have been customised to your requirements, nor to enhanced delivery services (such as Timed next day delivery)

To exercise your statutory cancellation right please notify us in writing of your cancellation by emailing care@ospreyeurope.com quoting your Order Number.

For more information see below.

What is your policy on returns?

We want all of our customers to be 100% happy with their purchase. Except where we have customised a product to your requirements, if you need to return an unused item to us, you can do so within 30 days of receiving it. The returned items must be returned unused and with all original packaging, tags & labels.

To help you with your Christmas shopping we offer an extended Christmas returns policy. Products ordered between 1 December and 24 December can be returned to us by the following 31 January, i.e. if you order between 1 December and 24 December 2018 you must return the item to us so that we receive it back by 31 January 2019.

Note – we won’t issue a refund for products customised to your requirements (unless they are faulty) nor if the product has been used, damaged or tampered with. This does not affect your statutory rights.

If you experience a problem with your product once you have used it please see our Guarantee page and Returns section if products are faulty.

Do I have to pay for returning a product?

You are responsible for paying for returns, unless there has been an error on our part or because the product is faulty, then we will cover reasonable postage costs which you incur in returning the item on receipt of evidence of these costs.

How do I return a product?

When returning the item(s), please provide us with all original packaging, tags & labels.

  1. Complete this form to tell us why you’re returning your item. If the product is damaged or faulty, clearly mark what the issues are and where there is damage.
  2. Put the item(s) you wish to return in a box taking care to protect the contents.
  3. Cut out the return label in the return form and attach to the box.
  4. Wrap the original packaging around the box and securely seal it. If the original packaging has been lost or damaged, please use alternative packaging to securely wrap the box.
  5. Take the wrapped parcel to your nearest Post Office. We strongly advise that you ask for Proof of Postage or a recorded-delivery service for your peace of mind, as all parcels are returned at your risk. We can’t accept liability for items that are lost in transit.

Until the products are returned to us, you must not use them and must take reasonable care of them and ensure that they are returned to us in a re-saleable condition.

Please note the address to return items is:

Osprey Europe Limited
Talon House
Aston Way
Poole
Dorset
BH12 4FE
United Kingdom

22. Refunds

If you cancel (and where already delivered, return) your order in accordance with the above provisions we will (subject as stated below) refund to you:-

  • The purchase price for the item cancelled/returned
  • The standard delivery charge for the item cancelled/returned. Note – where you ordered a number of items and only cancel/return some of them, delivery charges will not be refunded except for such part of the delivery charges that relate specifically to the items returned. Any extra charges for Express Delivery and gift wrapping will also not be refunded

When making a refund (other than a refund for a faulty product), we will deduct form the sum to be refunded any reduction in the value of the products returned caused by you using or handling the products beyond the manner in which you would handle the products if you were looking at them in a shop in order to establish the nature, characteristics and functioning of the products.

Any refund issued under these provisions will be made, using the same means of payment as you used for your order, within 14 days of:-

  • Us receiving the products back; or
  • (If earlier) you providing evidence that you have returned the products; or
  • If you cancel before we dispatch the products, of you telling us that you want to cancel the order.

You will not incur any fees as a result of the refund but we will not make the refund until we have received the products back from you or you have supplied evidence of having sent the products, whichever is earliest.

If for any reason you suspect that your credit card has been used to make an inaccurate or incorrect transaction through this website, please advise us at the earliest opportunity by calling our Customer Service Team +44 (0)1202 946444. We will investigate and arrange a refund as necessary.

I’ve received the wrong product in my order

We’re really sorry that this has happened. Please call our Customer Services Team on +44 (0)1202 946444. Our opening hours are 8.30am to 5pm Monday to Friday (excluding Bank Holidays in England). Alternatively, please send us an email, quoting your Order Number to care@ospreyeurope.com or return the product to us for a refund, see return process above.

I’ve received a faulty item

We’re really sorry that this has happened, and we want you to be fully satisfied with your Osprey product. If you would like to report delivery of a faulty item, please see below or click here to be taken to our Guarantee page.

If you receive a product which is faulty, please contact our Customer Services Team as soon as possible. You can call on +44 (0)1202 946444. Our opening hours are 8.30am to 5pm Monday to Friday (excluding Bank Holidays in England). Alternatively, please send us an email, quoting your Order Number to care@ospreyeurope.com. If sending an email, please describe the issue and if possible attach a photo of the fault.

By law you are entitled to receive products which are as described, fit for purpose and of satisfactory quality and our aim is to make sure that you do.

You can find out about your rights as a consumer if you receive faulty goods at the Citizens Advice Bureau’s guidance The Consumer Rights Act 2015.

To get your product repaired or replaced, or to receive a refund, you will need to return it to us and our Customer Services Team will help you do this, either by emailing you a free returns label or by arranging collection.

Can I return an item to one of your dealers’ stores?

No. Any products bought from our website must be returned by post to us, using the returns label provided.

I’ve not received a full refund

When making a refund (other than if the product is faulty) we will deduct from the sum to be refunded any reduction in the value of the products returned caused by you using, wearing or handling the products beyond the manner in which you would handle the products if you were looking at them, or trying them on, in a shop in order to establish the nature, characteristics and functioning of the products.

But we’re very sorry if we’ve made a mistake in refunding your order. Do please remember that in certain circumstances we do not refund the delivery charge and will make a deduction for any reduction in value caused by your use of the products – see Refunds. In the event that you’ve received an incorrect refund, please call our Customer Services Team on +44 (0)1202 946444 who will do their best to resolve it quickly and efficiently.

Will you inform me once you’ve received my returned product(s)?

Yes, we will email you as soon as we have received your returned item(s). Please allow up to 10 days for us to receive your return from the day you posted it if you’re in the UK, or 21 days if you are returning items from outside the UK.

How quickly will my refund show on my account?

We aim to process all refunds within 5 working days of receipt of the returned product or if you cancel before we dispatch the products, of you telling us that you want to cancel your order, although during busy periods this may vary. If you paid by a card, please also allow up to an additional 5 working days for your bank to handle the credit and post it to your account. Osprey Europe has no control over this part of the refund process.

Note – we will not make the refund until we have received the products back or you have supplied evidence of having sent back the products, whichever is earliest.

Can my refund be processed to a different card or account?

Unfortunately we can only process refunds by your original payment method, with the following exceptions:

  • If the card you used for payment has expired
  • The account that you made payment from no longer exists

I bought one of your products from one of your dealers’ stores and it’s faulty. Can I send it back to you for a refund?

No, please return the product to the store that you bought it from and they will handle the refund.

22.1. Customer Service/complaints

22.1.2 We hope that you are happy with your products and the service you receive, but should you have any queries or problems please contact our Customer Services Team on +44 (0)1202 946444 or care@ospreyeurope.com.

22.1.3 We will try to resolve your complaint as quickly as possible but if we are unable to do so you may refer your complaint to an ADR (alternative dispute resolution) provider https://www.tradingstandards.uk/consumers/support-advice?qry=ADR and we will cooperate with the ADR provider in trying to find a mutually acceptable resolution.

22.1.4 Alternatively, you may refer the matter to the Online Dispute Resolution Platform with whom we will cooperate in trying to find a mutually acceptable resolution.

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Gift Cards

1. Redemption

You can use Osprey Gift Cards to purchase goods online at www.ospreyeurope.com only.

Osprey Gift Cards can be purchased at ospreyeurope.com with a minimum value of £25 online (25 Euros, 250 DKK, 250 SEK, 250 NOK, 25 CHF). Osprey Gift Cards have a maximum value of £200 (200 Euros, 2000 DKK, 2000 SEK, 2000 NOK, 200 CHF).

When you redeem Osprey Gift Cards online for products available via ospreyeurope.com, you will be required to enter the unique Gift Card code within the Checkout.

When using an Osprey Gift Card online and the total order value is less than the value of the Osprey Gift Card, any balance will remain accessible using the same code.

If a purchase exceeds the redeemer’s Gift Card balance, the remaining amount must be paid with another payment method.

2. Limitations

Osprey Gift Cards must be redeemed on the online store they were purchased from.

Multiple Osprey Gift Cards can be bought, however, for each Osprey Gift Card bought, a separate Osprey Gift Card email and unique code will be generated.

Osprey Gift Cards cannot be exchanged for cash. We do not give change or refunds on Osprey Gift Card transactions.

3. Expiration

The Osprey Gift Card will expire 12 months (365 days) from date of purchase or after the Gift Card has been received when a Gift Card has been scheduled to be sent to a recipient at a future date (up to 6 months in advance). We will not refund any balance remaining and we will invalidate the card after the 12-month period.

4. Returns & Cancellations

If you return goods you have paid for in full using an Osprey Gift Cards, we will credit monies back to you via a newly generated Gift Card code. This does not affect your statutory rights.

If you return an entire order to us where you have part-paid using an Osprey Gift Card, we will credit the value of the Gift Card back to you via a newly generated Gift Card code. If any other payment method was also used at the time of purchase, the rest of the monies owed will be refunded via the original payment method. This does not affect your statutory rights.

Where multiple goods have been purchased and completely depleted the Gift Card value but only part of the order is returned and the remainder of the order kept still exceeds the Gift Card value, the Gift Card will be deemed to be redeemed in full and a cash refund for the balance of the returned order will be provided.

If you place an order at ospreyeurope.com using an Osprey Gift Card and subsequently cancel the order before delivery, monies owing will be credited back to you via a newly generated Gift Card code. This does not affect your statutory rights

5. Risk of Loss

The risk of loss and title for Osprey Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.

6. Fraud

We reserve the right to refuse to accept an Osprey Gift Card code which we deem to be duplicated or which otherwise is suspected to be affected by fraud.

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on ospreyeurope.com.

7. General

We reserve the right to amend the Osprey Gift Card Terms & Conditions from time to time, where we consider it reasonable and necessary to do so.

Osprey Promotions (Expired)

Free Hydraulics LT 1.5L Reservoir with purchases of Backpacking packs from www.ospreyeurope.com.

Buy a Backpacking pack from this website and we’ll send you one free Hydraulics LT 1.5L reservoir per pack purchased, whilst stocks last.

Offer valid from 1st May 2015 until 31st May 2015 whilst stocks last or until the promotion is withdrawn. Osprey reserves the right to alter, amend or withdraw this promotion without prior notice. Reservoirs cannot be exchanged for monetary value.

Allow up to 28 days for delivery. We will not be liable for any Reservoir which is lost, delayed or damaged in the post.

If you decide to return your Backpacking pack to us, you must also return your reservoir in order for your refund to be processed. All other Terms & Conditions apply.


Free 6L Ultralight Drysack when you buy any Osprey hiking pack offer valid online only on www.ospreyeurope.com. Offer is valid from 3pm 29th April 2016 expires midnight 31st May 2016. Offer excludes the Talon 6 Lumbar.

Allow up to 28 days for delivery. We will not be liable for any Drysack which is lost, delayed or damaged in the post.

If you decide to return your Hiking pack to us, you must also return your Drysack in order for your refund to be processed. All other Terms & Conditions apply.


Free Ultralight Washbag Padded when you buy any Osprey travel pack, offer valid online only on www.ospreyeurope.com. Offer is valid from 12pm 16th August 2016 expires midnight 5th September 2016.

Allow up to 28 days for delivery. We will not be liable for any Ultralight Washbag Padded which is lost, delayed or damaged in the post.

If you decide to return your Travel pack to us, you must also return your Ultralight Washbag Padded in order for your refund to be processed. All other Terms & Conditions apply.


Free Ultralight Stuff Pack – Poppy Orange when you buy any Osprey Wheeled Travel pack, offer valid online only on www.ospreyeurope.com. Offer is valid from 12 pm 29th September 2017 expires midnight 31st October 2017.

Allow up to 30 days for delivery. We will not be liable for any Ultralight Stuff Pack which is lost, delayed or damaged in the post.

If you decide to return your Wheeled Travel pack to us, you must also return your Ultralight Stuff Pack in order for your refund to be processed. All other Terms & Conditions apply.


Free Poco Carry Case with purchases of Poco Child carriers from www.ospreyeurope.com.

Buy a Poco Child Carrier from the Osprey Europe website and we’ll send you one free Carry Case per Poco Child Carrier purchased, whilst stocks last.
This offer does not apply to ex-demo or repaired Poco Child Carriers purchased on the Secondlife portal.

Offer valid from 19th March 2018 expires midday 9th April 2018. Osprey reserves the right to alter, amend or withdraw this promotion without prior notice. Poco Carry Cases cannot be exchanged for monetary value.

Allow up to 28 days for delivery. We will not be liable for any Poco Carry Case which is lost, delayed or damaged in the post.

If you decide to return your Poco Child Carrier to us, you must also return your Carry Case in order for your refund to be processed. All other Terms & Conditions apply.

If you have any questions relating to these Terms, please email us at care@ospreyeurope.com

These Terms don’t affect your statutory rights as a consumer. For information about your statutory rights visit the Citizens Advice Bureau at www.adviceguide.org.uk

Please print and keep a copy of these Terms for your records


Free Ultralight Double Sided Cube Medium – Shadow Grey when you buy any Osprey Travel pack, offer valid online only on www.ospreyeurope.com. Offer is valid from 12pm 27th April 2018 expires midnight 31st May 2018 or until stocks last.

Allow up to 28 days for delivery. We will not be liable for any Ultralight Double Sided Cube Medium – Shadow Grey which is lost, delayed or damaged in the post.

If you decide to return your Travel pack to us, you must also return your Ultralight Double Sided Cube Medium – Shadow Grey in order for your refund to be processed. All other Terms & Conditions apply.


Free Ultralight Stuff Duffel with purchases of Travel packs from www.ospreyeurope.com.

Buy a Travel pack from the Osprey Europe website and we’ll send you one free Ultralight Stuff Duffel (Shadow Grey) per Travel pack purchased, whilst stocks last. The free gift with purchase applies to all volumes in the following travel pack series:

  • Ozone
  • Rolling Transporter
  • Farpoint
  • Fairview
  • Transporter
  • Sojourn
  • Shuttle
  • Meridian

This offer does not apply to the Trillium Duffel series or any travel packs purchased on the SecondLife portal.

Offer valid from 12th October 2018 until 30th November 2018 whilst stocks last or until the promotion is withdrawn (this promotion was withdrawn 07/11/2018). Osprey reserves the right to alter, amend or withdraw this promotion without prior notice. Ultralight Stuff Duffel cannot be exchanged for monetary value.

Allow up to 28 days for delivery. We will not be liable for any Ultralight Stuff Duffel which is lost, delayed or damaged in the post.

If you decide to return your Travel Pack to us, you must also return your Ultralight Stuff Duffel in order for your refund to be processed. All other Terms & Conditions apply.

If you have any questions relating to these Terms, please email us at care@ospreyeurope.com

These Terms don’t affect your statutory rights as a consumer. For information about your statutory rights visit the Citizens Advice Bureau at www.adviceguide.org.uk

These Terms were last updated: 07th November 2018

Please print and keep a copy of these Terms for your records

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Free Ultralight Stuff Tote with purchases of Travel packs from www.ospreyeurope.com.

Buy a Travel pack from the Osprey Europe website and we’ll send you one free Ultralight Stuff Tote (Shadow Grey) per Travel pack purchased, whilst stocks last. The free gift with purchase applies to all volumes in the following travel pack series:

  • Ozone
  • Rolling Transporter
  • Farpoint
  • Fairview
  • Transporter
  • Sojourn
  • Shuttle
  • Meridian

This offer does not apply to the Trillium Duffel series or any travel packs purchased on the SecondLife portal.

Offer valid from 7th November 2018 until 12th December 2018 at 13:00 whilst stocks last or until the promotion is withdrawn. Osprey reserves the right to alter, amend or withdraw this promotion without prior notice. Ultralight Stuff Tote cannot be exchanged for monetary value.

Allow up to 28 days for delivery. We will not be liable for any Ultralight Stuff Tote which is lost, delayed or damaged in the post.

If you decide to return your Travel Pack to us, you must also return your Ultralight Stuff Tote in order for your refund to be processed. All other Terms & Conditions apply.

If you have any questions relating to these Terms, please email us at care@ospreyeurope.com

These Terms don’t affect your statutory rights as a consumer. For information about your statutory rights visit the Citizens Advice Bureau at www.adviceguide.org.uk

These Terms were last updated: 12th December 2018

Please print and keep a copy of these Terms for your records

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Newsletter Signup Competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. By entering this competition you’re agreeing to receive emails from us at Osprey which you can unsubscribe to at any time. For more information take a look at our Privacy and cookie policy on our website at www.ospreyeurope.com/privacy
  3. All entries must be received by midnight 31st January 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Maximum 1 x Farpoint 40 (Male) or Fairview 40 (Female) pack to be won (colour of the pack to be determined by Osprey Europe upon winner selection). A winner will be selected at random from all entrants who sign up by midnight on 31st January 2018 and who are still subscribed to receive Osprey news. Winners will be notified by email within 28 days of the competition closing and will be asked to choose the Male or Female version of the pack.
  8. By entering the competition you agree that if you win your name may be publicised.
  9. If you win you may also be required to participate in publicity, including photographs and videos, which may be used to promote Osprey products. You agree that we may use all resulting publicity materials in any medium (including online).
  10. Winners should allow up to 28 days for delivery of prizes.
  11. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  12. All prizes are subject to availability, non-transferable and non-exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  13. Prizes will be dispatched to winners via UPS or other depending on the winner’s location unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  14. Should a winner’s contact details change, it is their responsibility to notify us.
  15. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  16. Posting an entry on our website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  17. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  18. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  19. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  20. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  21. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  22. If you have any questions relating to these Terms, please email us at marketing@ospreyeurope.com.

Website Review Competition

  1. This is an Osprey (“we/”us”/”our”) competition. For more info about us take a look at our website at www.ospreyeurope.com.
  2. The competition commences Monday 2nd April 2018 at 8:30am GMT+1 and will run monthly with a winner being drawn after the final day of each month.
  3. All entries must be received by 23:59pm, on the final day of each month to be included in that month’s draws. No entry details submitted after this time will be valid for that month’s prize draw.
  4. The monthly draw will continue until Osprey removes the promotion.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. To enter, participants must:
    1. Log onto their account on www.ospreyeurope.com (participants must create an account if they do not already have one)
    2. Leave a review of a pack they have purchased.
  8. The competition is free to enter.
  9. Only one entry per person per month
  10. Your data (your Osprey account) will only be used for the purposes of randomly selecting a winner, and contacting a winner at the end of each month. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  11. Maximum of 1 x Osprey Europe Gift Card worth £50.00 to be won each month. The prize from Osprey is subject to change for subsequent months.
  12. All prizes are subject to availability, non-transferable and non-exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative. The Osprey Europe Gift Card can only be redeemed on products on the ospreyeurope.com website.
  13. Each month, a winner will be chosen at random from all those who entered the competition. The winner will be notified by email by the Osprey Europe within 14 days of the closing date (last day of each month).
  14. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  15. Osprey Europe’s decision is final.
  16. The prize (Osprey Europe Gift Card) will be dispatched digitally via email to the winner. The email address used in the Osprey Europe Account will receive the Osprey Gift Card email.
  17. Should a winner’s contact details change, it is their responsibility to notify us.
  18. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  19. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  20. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  21. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  22. The promotion shall be governed by the laws of England and Wales.
  23. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  24. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  25. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  26. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.Entry implies acceptance of these terms and conditions.

Osprey Competitions and Prize Draws

1. References in these Terms to “Competition” include both competitions and prize draws unless indicated otherwise.

2. These Terms apply in addition to the specific rules stated in the promotional materials for the Competition (“Specific Rules”) and you should follow the instructions for each Competition carefully in order to enter. You should therefore read these Terms in combination with any Specific Rules. Where any Specific Rules conflict with these Terms, the Specific Rules will take precedence.

3. Employees of Osprey Europe, its distributors, agents and anyone connected with a Competition, together with their families, may not enter a Competition.

4. If you’re not the bill payer for the mobile phone you’re using, you must get permission from the bill payer before entering a Competition by text.

5. Note that invalid or unsuccessful entries made via premium rate phone numbers or text may still be charged.

6. For Competitions linked to entrants signing up to receive Osprey news, the winner will be selected from all entrants who enter by the closing date and who are still subscribed to receive Osprey news at that date.

7. Winners should allow up to 28 days for delivery of prizes or any longer period referred to in the Specific Rules.

8. Prizes will be dispatched to winners via the UK mail service, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.

9. Should a winner’s contact details change, it is their responsibility to notify us.

10. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.

11. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.

12. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.

13. For any prize provided by a third party, such as holidays or excursions, winners are required to meet all conditions and stipulations of that third party.

14. For prizes involving travel, the winner is responsible for ensuring that they have a valid passport if required and any other necessary documentation together with appropriate travel insurance.

15. Where prizes include a place for a travelling companion/guest (e.g. a holiday for the winner plus guest) then these Terms also apply to those persons.

16. No additional, further or other costs or expenses are included in any prize unless stated. For example, the costs of transport to and from a venue or an event are not included nor insurance and any accommodation prize includes basic room cost only.

17. We will not be liable or responsible for any loss or damage suffered by any winner who fails to redeem a holiday prize for any reason, including amongst other things as a result of any Government travel warning or advisory (and shall have no obligation to substitute any alternative prize, cash equivalent or other compensation).

18. Where a prize involves the winner’s attendance at (or tickets to) an event, we will not be liable or responsible if any part of the event is cancelled, varied or rescheduled for any reason. If this means that the winner (and/or any accompanying guests) cannot attend the relevant event, we shall be under no obligation to provide any cash or alternative tickets.

19. Where prizes involve “meet and greet” elements with celebrities/athletes, the prize may be subject to the availability of the celebrity/athlete in question and we will have no liability for any inability or failure of any winner to attend any “meet and greet” session offered on any date nor will we offer any alternative prize or cash alternative or compensation for such failure.

20. Sending a text message or email or posting an entry isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.

21. Unless specified otherwise entrants must only enter each Competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter a Competition using automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly.

22. All entries must be the original work of the entrant. Entries won’t be returned and become our property. By submitting your entry you undertake to us that your entry is not in breach of any third party intellectual property rights and assign all copyright and other intellectual property rights in your entry to us and you irrevocably and unconditionally waive in perpetuity any so called “moral rights” in your entries and grant any consents required under the Copyright Designs and Patents Act 1988 so that we may use and amend your entries in any way without limitation, including (but not limited to) post promotion publication.

23. You agree that if you win we may publish your name.If you win you may also be required to participate in publicity, including photographs and videos, which may be used to promote our products. You agree that we may use all resulting publicity materials in any medium (including online).

24. Before sending us any photos or video containing images of people, please make sure that those people have agreed to their images being used in this way to the extent that this is necessary. This is a complicated issue but as a general guide, if your photo features a crowd of people, you are less likely to need to obtain the consent of each person in the picture than if your photo is of a small group of people or a single person. The easier it is to identify a person from your photo, the more likely it is that you will need to obtain their consent. Special care should be taken when taking photographs of children.

25. In entering a Competition you must not submit any material of the types referred to in term 5.2 (Website and social media content and user-generated content).

26. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the Competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.

27. Any personal data collected will be used solely in accordance with current UK data protection legislation. Please see our Privacy and cookie statement for further details.

28. Our decision as to the winner is final. In the event of any dispute regarding the Competition, our decision will be binding and no correspondence or discussion will be entered into.

29. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of the Competition rules or these Terms and/or your use of a mobile phone and/or your participation in the Competition may be fraudulent or otherwise unlawful.

30. We reserve the right to amend or to cancel, alter or amend a Competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.

Instagram March 2018 competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 9th March and 23rd March 2018.
  3. All entries must be received by midnight 23rd March 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must be ‘Following’ the Osprey Europe Instagram page (@ospreyeurope) and liked the Instagram post about the competition OR ‘Following’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the Twitter post about the competition.
  8. Maximum of 1 x prize bundle to be won which will include 1 x Farpoint 40 or Fairview 40 (depending on gender), Ultralight Packing Cube Set, Ultralight Washbag Zip and Document Zip Wallet. A winner will be selected at random from all entrants who enter by midnight on 23rd March 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 23rd March 2018.
  10. Winners will be notified by Osprey Europe direct messaging them on Instagram within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

UK Mens and Womens Running Competition

  1. The competition commences Friday 16th March, 2018 at 4:00pm. All entries must be received by 23:59pm, 31st March 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of the UNITED KINGDOM who are aged 18 or older, but excludes employees of Wild Bunch Media (UK Men’s and Women’s Running) and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Wild Bunch Media (UK Men’s and Women’s Running) and Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prizes from Wild Bunch Media (UK Men’s and Women’s Running) and Osprey are subject to colour/ size availability and include a single prize package of:
  • A year’s subscription to Men’s or Women’s Running Magazine
  • A virtual race
  • Duro 15 running pack
  • Transporter 40 duffel
  • Osprey accessories
  1. If the randomly selected winner doesn’t claim the prize package within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  4. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  5. Wild Bunch Media (UK Men’s and Women’s Running) and Osprey Europe’s decision is final.
  6. Wild Bunch Media (UK Men’s and Women’s Running), Osprey and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  1. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  2. Should a winner’s contact details change, it is their responsibility to notify us.
  3. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  4. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  5. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  6. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  7. The promotion shall be governed by the laws of England and Wales.
  8. Entry implies acceptance of these terms and conditions.

Levity Facebook and Twitter competition March 2018

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 23rd March and 6th April 2018.
  3. All entries must be received by midnight 6th April 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and commented on the competition post OR ‘Following’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the Twitter post about the competition.
  8. Maximum of 1 x prize bundle to be won which will include 1 x Levity 45 OR Levity 60 of the winners’ choosing.  A winner will be selected at random from all entrants who enter by midnight on 6th April 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 6th April 2018.
  10. Winners will be notified by Osprey Europe commenting on the Facebook post with their name or by direct messaging on Twitter within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Banff Facebook & Twitter Competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 5th April and 19th April 2018.
  3. All entries must be received by midnight 19th April 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and commented on the competition post OR ‘Following’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the Twitter post about the competition.
  8. Maximum of 1 x prize bundle to be won which will include 2 x Banff UK tickets to a screening of the winner’s choice (subject to availability), 1 x Atmos AG 65 or Aura AG 65 (depending on gender), Ultralight Drysack 12L, Ultralight Drysack 30L, Ultralight Washbag Zip and Ultralight Packing Cube Set. A winner will be selected at random from all entrants who enter by midnight on 19th April 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 19th April 2018.
  10. Winners will be notified by Osprey Europe replying to their comment on the Facebook or Twitter competition post telling them they have won within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

KEEN & Osprey Promotion

Official Rules

Important: Please read these rules before entering this online Promotion.
By participating in this Promotion, you agree to be bound by these Official Rules and represent that you satisfy all of the eligibility requirements below.

  1. Description: The “KEEN & Osprey” Sweepstakes (the “Promotion”) begins at 12:01 a.m. Central European Time on 13thApril 2018 and ends at 11:59 p.m. Central European Time on 6th May 2018 (the “Entry Period”). Entries submitted outside the Entry Period are void. The promoters of this Promotion are KEEN Europe Outdoor B.V. (“KEEN”) and Osprey Europe Ltd (“Osprey”). KEEN’s computer is the official time keeping device for the Promotion.

NO PURCHASE OR PAYMENT IS REQUIRED TO ENTER OR WIN. MAKING A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OFFER VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

  1. Eligibility: The Promotion is open to residents of Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Spain, and the United Kingdom (England, Wales, Scotland, and Northern Ireland), who are 18 years of age or older (or the age of majority under applicable law) at the time of entry. To be eligible to win a prize, entries must be completed and received by KEEN and Osprey in the manner and format designated below. Directors, officers and employees of KEEN and Osprey and any of their respective parent companies, affiliate companies, subsidiaries, agents, professional advisors, advertising and promotional agencies, and immediate family members of each are not eligible to win any prizes. Limit one (1) entry per person unless opting for the additional entry tick box at the point of entry. This gives the entrant an additional chance to win upon winner draw. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the KEEN Europe Outdoor B.V. and Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. Entrants must be able to access the internet and must have a valid email address.
  2. Disclaimer. KEEN and Osprey and any of their respective parent companies, subsidiaries, affiliates, directors, officers, professional advisors, employees and agencies (collectively, the “Released Parties”) will not be responsible for any of the following where caused by factors beyond their reasonable control: (a) any late, lost, misrouted, garbled or distorted or damaged transmissions or entries; (b) telephone, electronic, hardware, software, network, Internet, or other computer- or communications-related malfunctions or failures; (c) any Promotion disruptions, injuries, losses or damages caused by events beyond the control of KEEN or Osprey or by non-authorised human intervention; or (d) any printing or typographical errors in any materials associated with the Promotion.
  3. Identity of Entrant. In the event of a dispute about the identity of the entrant, entries made online will be declared made by the authorised account holder of the e-mail address submitted at time of entry. An authorised account holder is defined as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Potential prize winners may be required to provide KEEN and Osprey with proof that they are the authorised account holder of the e-mail address associated with the relevant winning entry. KEEN and Osprey reserve the right to disqualify, in their sole discretion, any entries that appear to be generated by a macro, script or other automated means.
  4. Entry: To enter the Promotion, visit www.keenfootwear.com/ or www.ospreyeurope.com during the Entry Period, fill out the entry form with your name and e-mail address and submit your completed form. KEEN and Osprey reserve the right not to consider for the Promotion any entry either KEEN or Osprey deems, in its sole determination, to be inappropriate or ineligible. By entering this Promotion you are accepting our terms and conditions and agreeing to receive emails from KEEN and Osprey from which you can unsubscribe at any time.
  5. Prizes: There is one (1) prize package to be won. The prize package will be awarded via a random drawing from all entrants who submitted an eligible entry on either the www.keenfootwear.comor www.ospreyeurope.com competition entry page. Prizes are awarded solely on the basis of chance. The prize package consists of one (1) pair of Mens Targhee III WP Mid KEEN boots or the Women’s Terradora Waterproof boot, one (1) Exos 48 or the female Eja 48 and a bundle of Osprey accessories. Colour and accessories of the items in the prize package awarded shall be selected by KEEN, proximate retail value of each prize is €310/£245/DKK2900. Prizes cannot be exchanged for cash. All prizes are awarded “as is” and without warranty of any kind. No prize transfer, assignment or substitutions is permitted. KEEN and Osprey each reserves the right to substitute a prize of equal or greater value.
  6. Odds of Winning; Taxes: Odds of winning a prize depend on the number of eligible entries received. Prize winners are solely responsible for all taxes, registration, title, fees, license duties, insurance and all expenses in claiming, registering and using their prize. This may include sales taxes and property taxes. Neither KEEN nor Osprey has any liability with regard to taxes and fees for the prizes.
  7. Winner Selection and Notification: Potential prize winners will be selected and notified within 14 days of competition close. Potential prize winners will receive an email notification from KEEN or Osprey. To claim a prize, potential prize winners should follow the instructions contained in their notification and reply within five (5) days of attempted notification. As a condition of being awarded any prize, potential prize winners will be required, within five (5) days of receipt of documents from KEEN or Osprey to verify their correct address and execute and deliver to KEEN and Osprey any legal, regulatory, or tax-related documents required by KEEN or Osprey in its sole discretion. Failure of a prize winner to respond or execute and deliver such documents within the specified time may result in forfeiture of the prize and the selection of an alternate winner of that prize from the remaining eligible entries. Only up to three (3) alternate winners may be chosen otherwise the prize in question will remain un-awarded.
  8. Publicity Release. Except where prohibited by law, entry into the Promotion constitutes permission for KEEN and Osprey to use a prize winner’s name, hometown, likeness, voice, and prize information for promotional activities connected to the Promotion without further payment or consideration. Except where prohibited by law, as a condition of being awarded any prize, the prize winner may be required to execute a consent for KEEN and Osprey to use their name, hometown, likeness, voice, and prize information for promotional activities connected to the Promotion, including but not limited to announcing them as a prize winner and other reasonable post-Promotion publicity, without further payment or consideration.
  9. General Release. Insofar as is permitted by law, KEEN, Osprey and the Released Parties will not in any circumstances be responsible or liable to compensate entrants or accept any liability for any loss, damage, personal injury or death occurring as a result of entering the Promotion or taking up a prize except where it is caused by the negligence of the Promoter or the Released Parties. Your statutory rights are not affected.
  10. Disputes: This Promotion and these Official Rules shall be governed by the law of your country of residence without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction and the parties both agree to submit to the non-exclusive jurisdiction of the courts in the country of your residence.
  11. Privacy Policy: Please refer to KEEN’s Privacy Policy on the applicable page of www.keenfootwear.com of the country of which you are a resident for information about how KEEN collects, uses and discloses your information. Please refer to Osprey’s Privacy Policy as applicable: https://www.ospreyeurope.com/privacy/ for information about how Osprey collects, uses and discloses your information.
  12. Binding Effect: By participating in this Promotion you agree to be bound by these Official Rules (which may be amended or varied at any time by us with or without notice) and by our decisions, which are final in all matters relating to these Official Rules, the Promotion and/or the results and no correspondence or discussion shall be entered into. All applicable country and local laws and regulations apply.
  13. Copy of Listing of Winners; Rules Request: For a list of prize winners and their location, send an email with the subject line “KEEN & Osprey Promotion Winners List” to KEENandOspreySweepstakes @keenfootwear.comafter 30th May, 2018 and not later than 31st December, 2018. To obtain a copy of these Official Rules, send an email with the subject line “KEEN & Osprey Promotion Official Rules” to KEENand OspreySweepstakes@keenfootwear.com.
  14. Copyright Notice. KEEN is a trademark of KEEN, Inc. Osprey is a trademark of Osprey Europe Limited. The Promotion and all accompanying materials are copyright ©2018 by KEEN Europe Outdoor B.V. All rights reserved.
  15. Miscellaneous. Entrants agree to be bound by these Official Rules and by the decisions of KEEN and Osprey (the “Promoters”), which are final and binding in all respects. KEEN and Osprey reserve the right to change these Official Rules at any time, in their sole discretion, and to suspend or cancel the Promotion or any entrant’s participation in the Promotion should viruses, bugs, unauthorised human intervention or other causes beyond KEEN’s or Osprey’s control affect the administration, security or proper play of the Promotion, or KEEN and Osprey otherwise becomes (as determined in their sole discretion) incapable of running the Promotion as planned. Entrants who violate these Official Rules, violate any law, rule or regulation in connection with participation in the Promotion, tamper with the operation of the Promotion or engage in any conduct that is detrimental or unfair to KEEN or Osprey the Promotion or any other entrant (in each case as determined in each of KEEN’s and Osprey’s sole discretion) are subject to disqualification from entry into the Promotion. KEEN and Osprey each reserves the right to lock out persons whose eligibility is in question or who have been disqualified or are otherwise ineligible to enter the Promotion. Any provision of these Official Rules deemed unenforceable will be enforced to the extent permissible, and the remainder of these Official Rules will remain in effect. If you have any questions about these Official Rules or the Promotion, please e-mail them to KEEN and Osprey Sweepstakes@keenfootwear.com.
  16. Promoters: KEEN Europe Outdoor B.V., Lloydstraat 62, 3024 EA Rotterdam, Netherlands. Osprey Europe Limited, Talon House, Aston Way, Poole, Dorset, BH12 4FE, United kingdom.

Trek Competition

  1. The competition commences Friday 11th May, 2018 at 1:00pm. All entries must be received by 23:59pm, 31st May 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of Europe who are aged 18 or older, but excludes employees of Trek and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary and you can enter without being added to the Osprey and Trek Newsletter Database. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Trek and Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prizes from Trek and Osprey are subject to colour/ size availability and include the:
  • Mountainbike-Helm Bontrager Rally MIPS men
  • Mountainbike-Helm Bontrager Rally MIPS women
  • 2 x Bontrager Air Support HP Pro S
  • 2 x Bontrager Multi Tool
  • Syncro 20
  • Raptor 10 and female specific Raven 10
  • 12L Ultralight Drysack
  • 6L Ultralight Drysack
  • Transporter 95
  1. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  4. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  5. Trek and Osprey Europe’s decision is final.
  6. Trek, Osprey and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  7. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  8. Should a winner’s contact details change, it is their responsibility to notify us.
  9. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  10. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  11. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  12. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  13. The promotion shall be governed by the laws of England and Wales.
  14. Entry implies acceptance of these terms and conditions.

LedLenser Facebook Competition May 2018

  1. This is an Osprey (“we/”us”/”our”) and Ledlenser For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 24th May and 15th June 2018.
  3. All entries must be received by midnight 15th June 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe or Ledlenser, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe (@OspreyEurope) and Ledlenser Facebook page (@Ledlenserde) and commented on the competition post
  8. Maximum of 1 x prize bundle to be won which will include 1 x Flashlight MT14, 1 x Headtorch MH10, 1 x Stratos 36 or Sirrus 36 (depending on gender), 1 x Ultralight Drysack 12L, 1 x Ultralight Drysack 3L and 1 x Ultralight Washbag Roll. A winner will be selected at random from all entrants who enter by midnight on 15th June 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 15th June 2018.
  10. Winners will be notified by Osprey Europe replying to their comment on the Facebook competition post telling them they have won within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Instagram May 2018 competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 31th May and 18th June 2018.
  3. All entries must be received by midnight 18th June 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must be ‘Following’ the Osprey Europe Instagram page (@ospreyeurope) and liked the Instagram post about the competition.
  8. Maximum of 1 x prize bundle to be won which will include 1 x Hikelite 26, 1x Hydraulics™ 2L Reservoir and 1 x Ultralight Drysack 12L. A winner will be selected at random from all entrants who enter by midnight on 18th June 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 18th June 2018.
  10. Winners will be notified by Osprey Europe direct messaging them on Instagram within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Newsletter Sign Up Competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. By entering this competition you’re agreeing to receive emails from us at Osprey which you can unsubscribe to at any time. For more information take a look at our Privacy and cookie policy on our website at http://www.ospreyeurope.com/gb_en/privacy
  3. All entries must be received by midnight on the last day of each month to be applicable for that month’s draw.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Maximum 1 x pack (Pack model listed at the entry point) to be won (colour of pack to be determined by Osprey Europe upon winner selection). A winner will be selected at random from all entrants who sign up each month and who are still subscribed to receive Osprey news. Winners will be notified by email within 28 days of the competition closing and will be asked to choose the Male or Female version of the pack.
  8. By entering the competition you agree that if you win your name may be publicised.
  9. If you win you may also be required to participate in publicity, including photographs and videos, which may be used to promote Osprey products. You agree that we may use all resulting publicity materials in any medium (including online).
  10. Winners should allow up to 28 days for delivery of prizes.
  11. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  12. All prizes are subject to availability, non-transferable and non-exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  13. Prizes will be despatched to winners via UPS or other depending on the winner’s location, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  14. Should a winner’s contact details change, it is their responsibility to notify us.
  15. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  16. Posting an entry on our website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  17. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  18. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  19. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  20. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  21. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  22. If you have any questions relating to these Terms, please email us at marketing@ospreyeurope.com.

Osprey & Icebreaker Sweepstake

Important:  Please read these rules before entering this online Promotion.
By participating in this Promotion, you agree to be bound by these Official Rules and represent that you satisfy all of the eligibility requirements below.

  1. Description: The “Osprey & Icebreaker” Sweepstakes (the “Promotion”) begins at 12:01 a.m. Central European Time on 15.06.2018 and ends at 11:59 p.m. Central European Time on 01.07.2018  (the “Entry Period”). Entries submitted outside the Entry Period are void. The promoters of this Promotion are Osprey Europe Limited, Talon House, Aston Way, Poole BH12 4FE (“Osprey”) and Icebreaker Pure Merino GmbH (“Icebreaker”). Osprey`s computer is the official time keeping device for the Promotion.

NO PURCHASE OR PAYMENT IS REQUIRED TO ENTER OR WIN. MAKING A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OFFER VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

  1. Eligibility: The Promotion is open to residents of Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and Ukraine, who are 18 years of age or older (or the age of majority under applicable law) at the time of entry. To be eligible to win a prize, entries must be completed and received by Osprey and Icebreaker in the manner and format designated below. Directors, officers and employees of Osprey and Icebreaker and any of their respective parent companies, affiliate companies, subsidiaries, agents, professional advisors, advertising and promotional agencies, and immediate family members of each are not eligible to win any prizes.  Limit one (1) entry per person unless opting for the additional entry tick box at the point of entry. This gives the entrant an additional chance to win upon winner draw. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Icebreaker and Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. Ticking for an extra entry and subscribing to Newsletters is not a condition of entry. Entrants must be able to access the internet and must have a valid email address.
  2. Disclaimer. Osprey and Icebreaker and any of their respective parent companies, subsidiaries, affiliates, directors, officers, professional advisors, employees and agencies (collectively, the “Released Parties”) will not be responsible for any of the following where caused by factors beyond their reasonable control: (a) any late, lost, misrouted, garbled or distorted or damaged transmissions or entries; (b) telephone, electronic, hardware, software, network, Internet, or other computer- or communications-related malfunctions or failures; (c) any Promotion disruptions, injuries, losses or damages caused by events beyond the control of Osprey or Icebreaker or by non-authorised human intervention; or (d) any printing or typographical errors in any materials associated with the Promotion.
  3. Identity of Entrant. In the event of a dispute about the identity of the entrant, entries made online will be declared made by the authorised account holder of the e-mail address submitted at time of entry. An authorised account holder is defined as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.  Potential prize winners may be required to provide Osprey and Icebreaker with proof that they are the authorised account holder of the e-mail address associated with the relevant winning entry.  Osprey and Icebreaker reserve the right to disqualify, in their sole discretion, any entries that appear to be generated by a macro, script or other automated means.
  4. Entry: To enter the Promotion, visit www.ospreyeurope.com or www.icebreaker.com during the Entry Period, fill out the entry form with your name and e-mail address and submit your completed form. Osprey and Icebreaker reserve the right not to consider for the Promotion any entry either Osprey or Icebreaker deems, in its sole determination, to be inappropriate or ineligible. By entering this Promotion you are accepting our terms and conditions and agreeing to receive emails from Osprey and Icebreaker from which you can unsubscribe at any time.
  5. Prizes: Two (2) prize bundle will be awarded via a random drawing from all entrants who submitted an eligible entry on www.ospreyeurope.com and www.icebreaker.com. One (1) of the two (2) prize bundles will be award to a woman and the other one to a man.

The women`s prize bundle consists of:

  • 500€ / £430 WORTH OF ICEBREAKER CLOTHING
  • OSPREY AURA AG 65 WITH ANTI-GRAVITY™
  • OSPREY 12L ULTRALIGHT DRYSACK
  • OSPREY ULTRALIGHT WASHBAG

The men`s prize bundle consists of:

  • 500€ / £430 WORTH OF ICEBREAKER CLOTHING
  • OSPREY ATMOS AG 65 WITH ANTI-GRAVITY™
  • OSPREY 12L ULTRALIGHT DRYSACK
  • OSPREY ULTRALIGHT WASHBAG

Prizes are awarded solely on the basis of chance. Actual model, colour, accessories and features of the items in the prize bundle awarded shall be selected by each of Osprey or Icebreaker, as applicable, in its sole discretion and may vary from photos used in advertising. The estimated approximate retail value of each prize is ca. €800/£700 (or the equivalent in the respective currency of the winners’ ship to country). Prizes cannot be exchanged for cash. All prizes are awarded “as is” and without warranty of any kind.  No prize transfer, assignment or substitutions is permitted. Osprey and Icebreaker each reserves the right to substitute a prize of equal or greater value.

  1. Odds of Winning; Taxes: Odds of winning a prize depend on the number of eligible entries received. Prize winners are solely responsible for all taxes, registration, title, fees, license duties, insurance and all expenses in claiming, registering and using their prize. This may include sales taxes and property taxes. Neither Osprey nor Icebreaker has any liability with regard to taxes and fees for the prizes.
  2. Winner Selection and Notification:  Potential prize winners will be selected and informed within two (2) weeks after the end of the sweepstake. Potential prize winners will receive an email notification from Osprey or Icebreaker, as applicable, depending on the website of entry. To claim a prize, potential prize winners should follow the instructions contained in their notification and reply within five (5) days of attempted notification.  As a condition of being awarded any prize, potential prize winners will be required, within five (5) days of receipt of documents from Osprey or Icebreaker, to verify their correct address and execute and deliver to Osprey and Icebreaker any legal, regulatory, or tax-related documents required by Osprey or Icebreaker in its sole discretion. Failure of a prize winner to respond or execute and deliver such documents within the specified time may result in forfeiture of the prize and the selection of an alternate winner of that prize from the remaining eligible entries. Only up to three (3) alternate winners may be chosen otherwise the prize in question will remain un-awarded.
  3. Publicity Release. Except where prohibited by law, entry into the Promotion constitutes permission for Osprey and Icebreaker to use a prize winner’s name, hometown, likeness, voice, and prize information for promotional activities connected to the Promotion without further payment or consideration.  Except where prohibited by law, as a condition of being awarded any prize, the prize winner may be required to execute a consent for Osprey and Icebreaker to use their name, hometown, likeness, voice, and prize information for promotional activities connected to the Promotion, including but not limited to announcing them as a prize winner and other reasonable post-Promotion publicity, without further payment or consideration.
  4. General Release. Insofar as is permitted by law, Osprey, Icebreaker and the Released Parties will not in any circumstances be responsible or liable to compensate entrants or accept any liability for any loss, damage, personal injury or death occurring as a result of entering the Promotion or taking up a prize except where it is caused by the negligence of the Promoter or the Released Parties. Your statutory rights are not affected.
  5. Disputes:  This Promotion and these Official Rules shall be governed by the law of your country of residence without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction and the parties both agree to submit to the non-exclusive jurisdiction of the courts in the country of your residence.
  6. Privacy Policy: Please refer to Osprey’s Privacy Policy on the applicable page of www.ospreyeurope.com of the country of which you are a resident for information about how Osprey collects, uses and discloses your information. Please refer to Icebreaker’s Privacy Policy as applicable: eu.icebreaker.com/en/privacy-policy/service-privacy-policy.html; http://eu.icebreaker.com/de/privacy-policy/service-privacy-policy.html; http://eu.icebreaker.com/fr/privacy-policy/service-privacy-policy.html; or http://uk.icebreaker.com/en/privacy-policy/service-privacy-policy.html for information about how Icebreaker collects, uses and discloses your information.
  7. Binding Effect: By participating in this Promotion you agree to be bound by these Official Rules (which may be amended or varied at any time by us with or without notice) and by our decisions, which are final in all matters relating to these Official Rules, the Promotion and/or the results and no correspondence or discussion shall be entered into. All applicable country and local laws and regulations apply.
  8. Copy of Listing of Winners; Rules Request: For a list of prize winners and their location, send an email with the subject line “Osprey & Icebreaker Promotion Winners List” to Osprey or Icebreaker (care@ospreyeurope.com / kundenbetreuung.eu@icebreaker.com) after two (2) weeks after the end of the sweepstake and not later than 31st December, 2018. To obtain a copy of these Official Rules, send an email with the subject line “Osprey & Icebreaker Promotion Official Rules” to care@ospreyeurope.com / kundenbetreuung.eu@icebreaker.com.
  9. Copyright Notice.  Osprey is a trademark of Osprey, Inc. Icebreaker is a trademark of Icebreaker New Zealand Limited. The Promotion and all accompanying materials are copyright by Osprey and Icebreaker. All rights reserved.
  10. Miscellaneous.  Entrants agree to be bound by these Official Rules and by the decisions of Osprey and Icebreaker (the “Promoters”), which are final and binding in all respects. Osprey and Icebreaker reserve the right to change these Official Rules at any time, in their sole discretion, and to suspend or cancel the Promotion or any entrant’s participation in the Promotion should viruses, bugs, unauthorised human intervention or other causes beyond Osprey’s or Icebreaker’s control affect the administration, security or proper play of the Promotion, or Osprey and Icebreaker otherwise becomes (as determined in their sole discretion) incapable of running the Promotion as planned. Entrants who violate these Official Rules, violate any law, rule or regulation in connection with participation in the Promotion, tamper with the operation of the Promotion or engage in any conduct that is detrimental or unfair to Osprey or Icebreaker, the Promotion or any other entrant (in each case as determined in each of Osprey’s and Icebreaker’s sole discretion) are subject to disqualification from entry into the Promotion.  Osprey and Icebreaker each reserves the right to lock out persons whose eligibility is in question or who have been disqualified or are otherwise ineligible to enter the Promotion. Any provision of these Official Rules deemed unenforceable will be enforced to the extent permissible, and the remainder of these Official Rules will remain in effect.  If you have any questions about these Official Rules or the Promotion, please e-mail them to care@ospreyeurope.com / kundenbetreuung.eu@icebreaker.com.
  11. Promoters: Osprey Europe Limited, Talon House, Aston Way, Poole BH12 4FE. Icebreaker Pure Merino GmbH, Schiffbauerweg 1, 82319 Starnberg, Germany.

Women’s Adventure Film Tour June 2018 competition

Terms

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 28th June and 5th July 2018.
  3. All entries must be received by midnight 5th July 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and commented on the competition post with #win OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and liked the Instagram post about the competition OR ‘Follow’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the Twitter post about the competition
  8. Prizes will be the following: 1st prize: Osprey Eja 48 and 4 tickets to the Women’s Adventure Film Tour. 2nd prize: 4 tickets to the Women’s Adventure Film Tour. 3rd prize: 2 tickets to the Women’s Adventure Film Tour.
  9. Winners will be selected at random from all entrants who enter by midnight on 5th July 2018.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

FindPenguins Osprey Europe Competition

  1. The competition commences Friday 13th July, 2018 at 4:00pm. All entries must be received by 23:59pm, 31st July 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of DEUTSCHLAND, SCHWEIZ and ÖSTERREICH,  who are aged 18 or older, but excludes employees of FindPenguins and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Osprey Europe email newsletter. You can also gain an additional entry by clicking the link to https://findpenguins.com/landing/osprey and joining FindPenguins. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prizes from FindPenguins and Osprey are subject to colour/ size availability and include the:
  5. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  6. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  7. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  8. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  9. FindPenguins and Osprey Europe’s decision is final.
  10. FindPenguins, Osprey and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  11. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  12. Should a winner’s contact details change, it is their responsibility to notify us.
  13. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  14. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  15. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  16. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  17. The promotion shall be governed by the laws of England and Wales.
  18. Entry implies acceptance of these terms and conditions.

AdventureProof Instagram & Facebook Competition

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 25th July and 15th August 2018.
  3. All entries must be received by midnight 15th August 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and commented on the competition post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and liked the Instagram post about the competition.
  8. Maximum of 1 x prize bundle to be won which will include 1 x Transporter 95, 1x Ultralight Drysack 30L and 1 x Ultralight Washbag Roll. A winner will be selected at random from all entrants who enter by midnight on 16th August 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 15th August 2018.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Kompass Compertition

  1. The competition commences Friday 10th August, 2018 at 4:00pm. All entries must be received by 23:59pm, 31st August 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of DEUTSCHLAND, SCHWEIZ and ÖSTERREICH,  who are aged 18 or older, but excludes employees of Kompass and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Osprey Europe email newsletter and/or the Kompass newsletter. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prizes from Kompass and Osprey are subject to colour/ size availability and include the:
    • Osprey Prizes
      • Kestrel 38 OR women’s Kyte 36
      • Ultralight Drysack 20L
      • Hydraulics™ 2L Reservoir
    • Kompass Prizes
      • Die höchsten Rennradtouren Österreich
      • Wanderlust Deutschland
      • Fahrradlust Deutschland
      • Wanderbildband Wanderbares Deutschland
      • Großes Wanderbuch Südtirol
      • Wanderführer Gardasee
      • Wanderkarte Zugspitze, Mieminger Kette
      • Karten Ringbuch Bayerische Alpen
      • Großraum Radtourenkarte Bayern Süd
      • Fahrradführer Donauradweg 1
      • Fahrradführer Donauradweg 2
      • KOMPASS Touren-App PRO Account 1 Jahr
  5. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  6. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  7. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  8. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  9. Kompass and Osprey Europe’s decision is final.
  10. Kompass, Osprey and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  11. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  12. Should a winner’s contact details change, it is their responsibility to notify us.
  13. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  14. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  15. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  16. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  17. The promotion shall be governed by the laws of England and Wales.
  18. Entry implies acceptance of these terms and conditions.

Cascade Designs

  1. The competition commences 13:00pm, 10th August 2018 and all entries must be received by 23:59pm, 31st August 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of Cascade Designs and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Cascade Designs and Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prize package includes the following for one winner:
    Cascade Package
  • Hubba Hubba NX
  • 2x NeoAir X-Lite
  • PocketRocket 2

Osprey Package

    • 2 x Exos 48/Eja 48 (2 packs total. A male and female pack can be chosen or two of the same gender)
    • Ultralight Accessory Package (Ultralight Dry sacks in all volumes, Ultralight Raincover x 2, Ultralight Washbag cassette x 2 and LT Hydration Reservoir 2.5 x 2)
    • Transporter 130
  • If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  • The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  • The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  • The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  • Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  • Cascade Designs and Osprey Europe’s decision is final.
  • Cascade Designs, Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  • Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  • Should a winner’s contact details change, it is their responsibility to notify us.
  • We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  • Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  • Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  • To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  • The promotion shall be governed by the laws of England and Wales.
  • Entry implies acceptance of these terms and conditions.

German Instagram & Facebook Competition – August 2018

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 24th August and 24th September 2018.
  3. All entries must be received by midnight 24th September 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and liked the competition post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and commented on the Instagram post about the competition with #win.
  8. Maximum of 1 x prize bundle to be won which will include 1x Rolling Transporter 40, 1x Ultralight Packing Cube Set and 1x Washbag Carry-On. A winner will be selected at random from all entrants who enter by midnight on 24th September 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 24th September 2018.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com

Abenteuer Reisen Competition – September 2018

  1. The competition commences Friday 11th September, 2018 at 0:01am. All entries must be received by 23:59pm, 17th October 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of Europe who are aged 18 or older, but excludes employees of Abenteuer-Reisen.de and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Osprey Europe email newsletter. This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The prizes from Osprey are subject to colour/ size availability and include the:
  • 1x Farpoint 40 (men’s) or Fairview 40 (women’s) pack
  • 1x Wheeled Transporter 90
  • 1x Document Zip Wallet
  • 1x Washbag Carry-on
  1. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  4. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  5. Osprey Europe’s decision is final.
  6. Osprey and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  1. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  2. Should a winner’s contact details change, it is their responsibility to notify us.
  3. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  4. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  5. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  6. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  7. The promotion shall be governed by the laws of England and Wales.
  8. Entry implies acceptance of these terms and conditions.
  9. If you have any questions relating to these Terms, please email us at marketing@ospreyeurope.com.

Keen Instagram & Facebook Sweepstake – September 2018

  1. This is an Osprey (“we/”us”/”our”) and Keen sweepstake. For more info about us take a look at our website at ospreyeurope.com and www.keenfootwear.com.
  2. Open to entries between 6th September and 6th October 2018.
  3. All entries must be received by midnight 6th October 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe and Keen, its distributors or agents and anyone connected with the sweepstake, together with their families, may not enter the sweepstake.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and the Keen Facebook page (@keeneurope) and liked the sweepstake post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and the Keen Instagram page (@keeneurope) and liked the Instagram post about the sweepstake.
  8. Maximum of 1 x prize bundle to be won which will include 1x Talon 22 (men’s) OR Tempest 20 (women’s) Osprey hiking pack, 1 x Hydraulics™ 2L Reservoir, 1x Targhee EXP (men’s) OR Terradora (women’s) Keen hiking shoes.
  9. A winner will be selected at random from all entrants who enter by midnight on 6th October 2018.
  10. Winners will be notified by Osprey Europe commenting on the sweepstake posts with the winners’ name within 28 days of the sweepstake closing.
  11. By entering the sweepstake you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the sweepstake once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the sweepstake using automated entry software or any other mechanical or electronic means that permits any person to enter the sweepstake repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the sweepstake or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the sweepstake, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the sweepstake may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the sweepstake at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

SIS Osprey Europe – September 2018

  1. The competition commences 5:00pm, 14th September 2018 and all entries must be received by 23:59pm, 30th September 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of SiS and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the SiS and Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The first prize winner will win the following package:
    • SiS Package
      • £300.00 to redeem on the Science in Sport website. (Applied in account credit. Customers without a Science in Sport account will be instructed to create one before their prize is awarded.)
    • Osprey Package
      • Duro 15
      • Raptor 10 or female specific Raven 10
      • Transporter 40
      • Ultralight Drysack 12L
      • Ultralight Stretch Stuff Sack 6+
  5. 3 runner-up entrants will win:
    • SiS Package
      • A selection of SiS products
    • Osprey Package
      • A selection of Osprey accessories
  6. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  7. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  8. The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  9. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  10. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  11. SiS and Osprey Europe’s decision is final.
  12. SiS, Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  13. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  14. Should a winner’s contact details change, it is their responsibility to notify us.
  15. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  16. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  17. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  18. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  19. The promotion shall be governed by the laws of England and Wales.
  20. Entry implies acceptance of these terms and conditions.

Twitter Competition – September 2018

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 19th September and 19th October 2018.
  3. All entries must be received by midnight 19th October 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Follow’ the Osprey Europe Twitter page (@ospreyeurope) and ‘Retweeted’ the competition post.
  8. Maximum of 1 x prize bundle to be won which will include 1x Hikelite 26, 1 x Hydraulics™ 2L Reservoir and 1 x Ultralight Drysack 12L. A winner will be selected at random from all entrants who enter by midnight on 19th October 2018.
  9. A winner will be selected at random from all entrants who enter by midnight on 19th October 2018.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Climbing experience competition – September 2018

  1. The competition commences 7:30pm, 17thSeptember 2018 and all entries must be received by 23:59pm, 14th October 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom and are aged 18 or older, but excludes employees of Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at https://www.ospreyeurope.com/gb_en/privacy.
  4. The first prize winner will win the following package: Mutant 38 and a day’s climbing experience with Neil Gresham at Lakeland Climbing Centre in Kendal, UK. Osprey will cover travel expenses to and from customer’s house up to a total of £250 (must be economy ticket). Osprey will cover accommodation for the 1x evening up to a total of £130. Osprey will cover the food expenses up to a total of £120 for this climbing experience.
  5. The winner will need to supply Osprey with 5 days they are available from 22nd October 2018 to 14th December 2018 for the experience day and we will work with Neil Gresham to select which dates are best.
  6. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  7. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  8. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  9. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  10. Osprey Europe’s decision is final.
  11. Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  12. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  13. Should a winner’s contact details change, it is their responsibility to notify us.
  14. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  15. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  16. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  17. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  18. The promotion shall be governed by the laws of England and Wales.
  19. Entry implies acceptance of these terms and conditions.

New Rock & Osprey Europe competition – September 2018

  1. The competition commences 9:00am, 28th September 2018 and all entries must be received by 23:59pm, 30th September 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of New Rock, TRANSA and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. 5 winners will be chosen and each winner will win one Rolling Transporter 40.
  5. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  6. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  7. The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  8. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  9. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  10. Osprey Europe’s decision is final.
  11. Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  1. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  2. Should a winner’s contact details change, it is their responsibility to notify us.
  3. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s license and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  4. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  5. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  6. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  7. The promotion shall be governed by the laws of England and Wales.
  8. Entry implies acceptance of these terms and conditions.

Whitedot & Osprey Europe – Competition 2018

  1. The competition commences 5:00pm, 12th October 2018 and all entries must be received by 23:59pm, 31st October 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of Whitedot and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Whitedot and Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The first prize winner will win the following package:

Whitedot Package

  • A pair of Altum 94 Skis

Osprey Package

  • Kamber 22 or the women’s specific version Kresta 20
  • Rolling Transporter 120
  • Ozone 36
  • Hydraulics LT 2.5 Reservoir
  • Hydraulics Insulated Delivery System
  • Packing Cube Set
  1. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  4. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  5. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  6. Whitedot and Osprey Europe’s decision is final.
  7. Whitedot, Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  8. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  9. The Altum 94 Skis are a brand new model that will be released at the start of December. While Osprey prizes will be shipped 2 weeks after close date of the competition the Whitedot Altum 94 Skis will not be available for delivery until December.
  10. Should a winner’s contact details change, it is their responsibility to notify us.
  11. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  12. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  13. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  14. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  15. The promotion shall be governed by the laws of England and Wales.
  16. Entry implies acceptance of these terms and conditions.

#IAmAdventureProof Instagram Competition October 2018

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 16th October and 16th November 2018.
  3. All entries must be received by midnight 16th November 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and post a photo on Instagram using #IAmAdventureProof and tag @ospreyeurope.
  8. Maximum of 1 x prize bundle to be won which will include 1x Transporter 95, 1x Rolling Transporter 40, 1x Ultralight Packing Cube Set and 1x Washbag Carry-On.
  9. A winner will be selected from all entrants by a panel at Osprey Europe based on which photo captures the theme of ‘AdventureProof’ the best after 23.59 GMT 16th November 2018.
  10. Winners will be notified by Osprey Europe direct messaging the winner on Instagram within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name and your photo entry may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Triple2 Instagram & Facebook Sweepstake – October 2018

Terms

  1. This is an Osprey (“we/”us”/”our”) and Triple2 sweepstake. For more info about us take a look at our website at ospreyeurope.com and www.triple2.de
  2. Open to entries between 25th October and 25th November 2018.
  3. All entries must be received by 23.59 GMT 25th November 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe and Triple2, its distributors or agents and anyone connected with the sweepstake, together with their families, may not enter the sweepstake.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and the Triple2 Facebook page (@triple2.de) and liked the sweepstake post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and the Triple2 Instagram page (@triple2.de) and liked the Instagram post about the sweepstake.
  8. Maximum of 1 x prize bundle to be won which will include 1x Raptor 14 (men’s) OR Raven 14 (women’s) Osprey biking pack, 1 x Escapist 32 biking pack, 1x Ultralight Drysack 6L, 2x Triple2 biking jackets and 2x Triple2 biking T-shirts.
  9. A winner will be selected at random from all entrants who enter by 23.59 GMT 25th November 2018.
  10. Winners will be notified by Osprey Europe commenting on the sweepstake posts with the winners’ name within 28 days of the sweepstake closing.
  11. By entering the sweepstake you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the sweepstake once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the sweepstake using automated entry software or any other mechanical or electronic means that permits any person to enter the sweepstake repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the sweepstake or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the sweepstake, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the sweepstake may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the sweepstake at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Suunto & Osprey Europe – Competition T&Cs

  1. The competition commences 13:00pm, 1st November 2018 and all entries must be received by 23:59pm, 30th November 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of Amer Sports and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Suunto and Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy or Suunto’s privacy policy here: https://www.suunto.com/en-gb/Privacy-Policy/.
  4. The first prize winner will win the following package:

Suunto Package

  1. Suunto Spartan Sport Baro Wrist HR

Osprey Package

  1. Atmos AG 65(men’s) or Aura AG 65 (women’s)
  2. Talon 22(men’s) or Tempest 20 (women’s)
  3. Ultralight Drysack 6L
  4. Ultralight Drysack 3L
  5. Hydraulics Reservoir LT 2.5
  1. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  4. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  5. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  6. Suunto and Osprey Europe’s decision is final.
  7. Suunto, Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  8. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  9. Should a winner’s contact details change, it is their responsibility to notify us.
  10. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  11. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  12. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  13. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  14. The promotion shall be governed by the laws of England and Wales.
  15. Entry implies acceptance of these terms and conditions
  16. As a condition of entering, the entrants agree (and agree to confirm in writing) to the extent permissible by law: (a) to release Suunto and members of the jury, and each of their respective affiliates, subsidiaries, retailers, sales representatives, distributors, and each of their respective officers, directors, employees and agents, from any and all liability, loss or damage incurred with respect to the awarding, receipt, possession, and/or use or misuse of any prize, including any traveling related thereto (b) under no circumstances will the entrants be permitted to obtain awards for, and the entrants hereby waive all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; (c) all causes of action arising out of or connected with this contest, or any prize awarded, shall be resolved individually, without resort to any form of class action; and (d) any and all claims, judgments, and award shall be limited to actual out-of-pocket costs incurred, excluding attorneys’ fees and court costs. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU

Ziener & Osprey Europe – Competition T&Cs

  1. The competition commences 5:00pm, 9th November 2018 and all entries must be received by 23:59pm, 30th November 2018. No entry details submitted after this time will be valid.
  2. Entry is open to residents of United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and are aged 18 or older, but excludes employees of Ziener and Osprey Europe, their immediate families, anyone connected professionally with the prize draw, or any person where entering this competition breaches any law or regulation of the jurisdiction in which they are resident.
  3. The competition is free to enter – no purchase is necessary. By accepting the ‘additional entry’ tick box in the competition form you are agreeing to receive the Ziener and Osprey Europe email newsletter (respectively for each tick box). This is free to receive, and you can unsubscribe at any time. For more information please refer to Osprey Europe’s Privacy and cookie policy at http://www.ospreyeurope.com/gb_en/privacy.
  4. The first prize winner will win the following package:

Ziener Package

  1. Thilo Jacket for men or Tekla Jacket for women
  2. Tassylo trousers for men or Thorina trousers for women
  3. Gloves?

Osprey Package

  1. Mutant 52
  2. Stratos 26 or the female Sirrus 26
  3. Transporter 95 Duffel
  4. Hydraulics LT 2.5
  5. Ultralight Drysack 3L
  6. Ultralight Drysack 12L
  1. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  2. The prizes are strictly non-transferable to another person, trip or redeemable for cash.
  3. The prize is subject to availability at time of booking. Some trips must meet minimum number requirements prior to confirmation. If a trip that the winner has booked does not reach its minimum number requirement, the winner will be informed and will have the opportunity to transfer to another departure or a trip of equal value.
  4. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  5. Only one entry per person will be available unless opting in for the ‘additional entry’ on the competition form.
  6. Ziener and Osprey Europe’s decision is final.
  7. Ziener, Osprey Europe and its affiliates reserve the right to amend or withdraw the prize draw and any of the prizes in the event of any unforeseen circumstances outside their reasonable control. Prizes are subject to availability. In the event of unforeseen circumstances, the promoter reserves the right to substitute alternative prizes of equivalent or greater value. No correspondence will be entered into.
  8. Prizes will be dispatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  9. Should a winner’s contact details change, it is their responsibility to notify us.
  10. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  11. Posting an entry on the website isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online  or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  12. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  13. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  14. The promotion shall be governed by the laws of England and Wales.
  15. Entry implies acceptance of these terms and conditions.

 

Hiking Social Media Sweepstake – November 2018

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 13th November and 13th December 2018.
  3. All entries must be received by 23.59 GMT 13th December 2018.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and liked the competition post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and liked the competition post OR ‘Follow’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the competition post
  8. Maximum of 1 x prize bundle to be won which will include 1x Levity 45 (men’s) or 1x Lumina 45 (women’s), 1x Hydraulics™ LT 2.5L Reservoir and 1x Ultralight Drysack 20L.
  9. A winner will be selected at random from all entrants who enter by 23.59 GMT 13th December 2018.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Hiking & Travel Social Media Sweepstake – December 2018

Terms

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 6th December and 6th January 2019.
  3. All entries must be received by 23.59 GMT 6th January 2019.
  4. Only one entry per person.
  5. All entrants must be aged 18 years or over and be a UK/European resident.
  6. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  7. Entrants must ‘Like’ the Osprey Europe Facebook page (@ospreyeurope) and liked the competition post OR ‘Follow’ the Osprey Europe Instagram page (@ospreyeurope) and liked the competition post OR ‘Follow’ the Osprey Europe Twitter page (@ospreyeurope) and retweeted the competition post
  8. Maximum of 1 x prize bundle to be won which will include 1x Farpoint, 1x Fairview, 2 x Hikelite 26.
  9. A winner will be selected at random from all entrants who enter by 23.59 GMT 6th January 2019.
  10. Winners will be notified by Osprey Europe commenting on the competition posts with the winners’ name within 28 days of the competition closing.
  11. By entering the competition you agree that if you win your name may be publicised.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

Secret Santa raffle – December 2018

Terms

  1. This is an Osprey (“we/”us”/”our”) For more info about us take a look at our website at www.ospreyeurope.com.
  2. Open to entries between 5th December and 13th December 2018.
  3. All entries must be received by 23.59 GMT 13th December 2018.
  4. All entrants must be aged 18 years or over and be a UK/European resident.
  5. Employees of Osprey Europe, its distributors or agents and anyone connected with the competition, together with their families, may not enter the competition.
  6. Every consumer who makes a purchase from ospreyeurope.com from 5th December to 13th December 2018 will be placed into a raffle and will be in with a chance of winning an Osprey prize bundle.
  7. Maximum of 1 x prize bundle to be won which will include 1 x Rolling Transporter 120, 1 x Atmos AG 65 1 x Aura AG 65, 1 x Nebula and 1 x Nova.
  8. A winner will be selected at random from all entrants who enter by 23.59 GMT 13th December 2018.
  9. The winner will be chosen at random from all those who entered the competition, and they will be notified by email by the organisers within 14 days of the closing date.
  10. By entering the competition you agree that if you win your name may be publicised.
  11. Entrants will not be sent marketing communications, unless they are already subscribed to the Osprey Europe newsletter and will only be contacted if they have won the competition.
  12. Winners should allow up to 28 days for delivery of prizes.
  13. If a winner doesn’t claim a prize within 28 days of being notified, or if a winner isn’t available to take up the prize, we may award the prize to another entrant (or not award the prize at all) without liability to the winner.
  14. All prizes are subject to availability, non transferable and non exchangeable. We may change the prize to a prize that we consider to be of broadly equivalent value. There is no cash alternative.
  15. Prizes will be despatched to winners from Osprey via DPD, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.
  16. Should a winner’s contact details change, it is their responsibility to notify us.
  17. We reserve the right to request proof of a winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a winner can’t provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another winner.
  18. Sending an email or posting an entry to social media isn’t proof of receipt of entry. Neither we nor our contractors accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone network or line, system, server, provider or otherwise which may result in any text message, email, online or postal entry being lost or not properly recorded. We are also not responsible for traffic congestion or other capacity issues which may result in a text message or email not being able to get through or a text message or email not being recorded.
  19. Unless specified otherwise entrants must only enter the competition once and must use their legal name. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won. Entrants may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. You may not enter the competition using automated entry software or any other mechanical or electronic means that permits any person to enter the competition repeatedly.
  20. To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the competition or the prize but this won’t exclude our liability for death or personal injury as a result of our negligence.
  21. Our decision as to the winner is final. In the event of any dispute regarding the competition, our decision will be binding and no correspondence or discussion will be entered into.
  22. We may disqualify you from winning the prize if we have reasonable grounds to suspect you may be in breach of these Terms and/or your use of a mobile phone and/or your participation in the competition may be fraudulent or otherwise unlawful.
  23. We reserve the right to amend or to cancel, alter or amend the competition at any stage, if deemed necessary in our opinion, or if circumstances arise outside our control.
  24. If you have any questions relating to these Terms, please email us at: marketing@ospreyeurope.com.

www.ospreyeurope.com is a business to consumer (B2C) website only.