Receptionist / Customer Service Support

A great opportunity has arisen for a Receptionist / Customer Service Support at Osprey Europe’s brand new Headquarters based in Poole, Dorset.

Reporting to the Customer Service Manager, you will act as an ambassador for the Company providing a friendly, efficient customer service and creating a welcoming atmosphere.  As part of your responsibilities you will:

  • Answer and forward telephone calls
  • Welcome and assist visitors to the Company
  • Support the planning and preparation of meetings
  • Organise refreshments for meetings
  • Undertake general administration tasks
  • Keep all meeting rooms tidy and presentable
  • Support the Customer Service team in general administration duties

Reporting to the Customer Service Manager, part of your responsibilities will be to deal with our retail partners on stock availability and price information, processing and amending orders. You will liaise with and support sales reps and agents and you will provide a service to our customers by advising on products and assisting with queries. Responsibilities will also include monitoring orders on the system and working with the warehouse to ensure customer delivery requirements are met. You will also be dealing with shipping companies to trace customer shipments.

It is essential candidates have:

  • Reception and office based admin work experience
  • Good computer skills (Microsoft Word, Outlook and Excel essential),
  • Excellent verbal and written communication skills
  • A willingness to assist with all general office duties
  • A friendly, polite and professional manner and smart appearance
  • Ability to work on own initiative
  • Interest and participation in outdoor activities would be an advantage

Location

Poole Headquarters – United Kingdom

Type

Permanent/Full-time

About the Package:

  • £17,000 p.a.
  • Annual Discretionary Bonus Scheme
  • 29 days holiday (including Bank Holidays) increasing to 33 with length of service
  • Discounts on products
  • Training and Development Opportunities
  • Fun, dynamic, relaxed and professional company culture

To apply please fill in our application form and upload your CV.

Apply

A great opportunity has arisen for a Receptionist / Customer Service Support at Osprey Europe’s brand new Headquarters based in Poole, Dorset.

Reporting to the Customer Service Manager, you will act as an ambassador for the Company providing a friendly, efficient customer service and creating a welcoming atmosphere.  As part of your responsibilities you will:

  • Answer and forward telephone calls
  • Welcome and assist visitors to the Company
  • Support the planning and preparation of meetings
  • Organise refreshments for meetings
  • Undertake general administration tasks
  • Keep all meeting rooms tidy and presentable
  • Support the Customer Service team in general administration duties

Reporting to the Customer Service Manager, part of your responsibilities will be to deal with our retail partners on stock availability and price information, processing and amending orders. You will liaise with and support sales reps and agents and you will provide a service to our customers by advising on products and assisting with queries. Responsibilities will also include monitoring orders on the system and working with the warehouse to ensure customer delivery requirements are met. You will also be dealing with shipping companies to trace customer shipments.

It is essential candidates have:

  • Reception and office based admin work experience
  • Good computer skills (Microsoft Word, Outlook and Excel essential),
  • Excellent verbal and written communication skills
  • A willingness to assist with all general office duties
  • A friendly, polite and professional manner and smart appearance
  • Ability to work on own initiative
  • Interest and participation in outdoor activities would be an advantage

Location

Poole Head Quaters

Type

Permanent/Full-time

About the Package:

  • £17,000 p.a.
  • Annual Discretionary Bonus Scheme
  • 29 days holiday (including Bank Holidays) increasing to 33 with length of service
  • Discounts on products
  • Training and Development Opportunities
  • Fun, dynamic, relaxed and professional company culture

To apply please fill in our application form and upload your CV.

Apply