We cover defects in material and craftsmanship for the reasonable lifetime and intended usage of your product.
Should any flaw appear due to defective materials or craftsmanship, we will happily repair or replace the product.
If we determine the damage to be the result of normal wear and tear, abuse or accident, or exceeding reasonable expectations of the product's lifespan, repairs will be made at a reasonable cost.
We proudly stand behind this guarantee - it offers us the chance to see the effects of real user wear on our gear.
Please remember to clean your pack before returning it!