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"Good but annoying niggles" (Posted on 29/12/2016)
Positive first: it's clearly comfortable for my little one she loves it but there's no support for her head when she falls asleep.
I like the ease of adjustment.
The pockets, for the stuff u need for a day in the hills, are the best we've seen.
Love the design of the sunshade and rain cover, though I feel the rain cover should cover the lower pocket as well (as it would on a normal hiking bag)
Biggest, and annoying something that could easily been fixed in manufacturing, there are 6 exposed bolts on the inside of the large pocket that catch on the sunscreen, we didn't know this was the problem and in trying to free it have torn a small hole in the mesh on the very first day of use (angry face), I'm sure I can cover them with duck tape but shouldn't have to when I spent so much!
Second the hip pads really need more padding, my baby is only 12 kg and most of the weight goes into the hips and the pads are just not thick enough to avoid digging in a bit.
Over all good pack and my little one feels secure and is happy in it but a couple of easily rectifiable issues.Osprey Customer Service, 09/01/2017
Thank you very much for your positive feedback. We are pleased to hear you are generally happy with your Poco. I am sorry to hear about the damaged mesh on the sunshade. We can of course assist and provide a replacement for you. Please contact our guarantee department to organise this. It would also be a good idea to check and tighten the retaining webbing as this can sometimes become loose during transit allowing the mesh to be caught.
Osprey Customer Service